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Reserving.com Extranet: Information for hoteliers- SiteMinder

What’s the Reserving.com extranet?

The Reserving.com extranet is an administrative dashboard tailor-made for property house owners that record their property on the resort reserving web site, Reserving.com.

As soon as logged in, it affords a complete view and management over all the knowledge displayed in your Reserving.com property web page. This consists of cost choices and insurance policies, rooms and charges, photographs and descriptions, visitor evaluations, and extra.

Furthermore, it gives a report of previous and upcoming reservations, choices for organising offers, and useful analytics that spotlight your property’s efficiency on the location. The extranet additionally facilitates communication with friends by means of message templates and scheduled messages, making certain well timed sharing of important info.

Why do accommodations use the Reserving.com extranet portal?

Motels leverage the Reserving.com extranet portal as a result of it affords:

  • Environment friendly administration: Customers can replace or change property particulars, examine upcoming reservations, and regulate the supply calendar seamlessly.
  • Efficiency insights: Property house owners and managers can entry ideas and suggestions on the Alternatives tab to boost your property’s efficiency.
  • Communication: It’s potential to arrange message templates and schedule automated messages to friends, streamlining the communication course of.
  • Safety: The platform ensures safety with options like identification verification through the first login.

How do I discover the extranet in Reserving.com?

As soon as your property registration is authorized by Reserving.com, you’ll obtain an electronic mail containing your login credentials. Utilizing these particulars, you may entry the extranet by visiting the admin.reserving.com URL.

“I’ve labored with completely different channel managers, nevertheless SiteMinder has been essentially the most intuitive to work with and the assist of the staff has been superb since day one. The reference to our PMS was and is ideal. General the advantages are greater than sufficient for us to maintain SiteMinder as our channel supervisor for a protracted very long time.” – Capterra

Handle your whole itemizing portfolio from one place

SiteMinder makes it simple to record, replace and optimise your whole property listings throughout 450+ OTAs – together with Reserving.com – from one place.

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Easy methods to use Reserving.com extranet

Earlier than you start utilizing the Reserving.com extranet, you’ll want an lively account. Right here’s tips on how to create one.

Making a Reserving.com account

To record your property on Reserving.com:

  • Go to Reserving.com and navigate to the property registration web page.
  • Fill within the required particulars about your property, together with its kind, services, and site.
  • As soon as authorized, you’ll obtain an electronic mail along with your login particulars, granting you entry to the extranet.

Reserving.com extranet login

  • Go to admin.reserving.com.
  • Enter your offered username and password.
  • In your first login, choose your most popular language.
  • Confirm your identification utilizing the six-digit code despatched through textual content, cellphone name, or the Pulse app.

Navigating Reserving.com extranet dashboard

Upon logging in, you’ll be introduced with the House web page. This part affords a holistic view of your property’s efficiency, together with arrival, departures, stay-over, visitor requests, and extra. You’ll discover extra particular particulars in your resort within the navigation ribbon on the high of the web page. This could embody:

  • Calendar and pricing
  • Promotions
  • Reservations
  • Property particulars
  • Alternatives
  • Inbox
  • Visitor evaluations
  • Finance
  • Analytics

When you’ve got a number of accommodations, you may additionally have a Group homepage. This lets you filter by particular person web site in addition to get an excellent increased degree strategic view of cross-group efficiency.

For points, you may contact the Reserving.com staff in a number of alternative ways, together with through electronic mail or cellphone. Yow will discover extra particulars right here.

Managing resort listings

You’ll be able to edit room particulars, set availability, and even deactivate your itemizing briefly if wanted. Keep in mind, any modifications made right here replicate immediately and instantly in your Reserving.com property web page.

Messaging system

Use the extranet to arrange message templates and schedule automated messages to friends. This ensures well timed communication and enhances the visitor expertise. Many use these to ship necessary info previous to, throughout, and after the visitor’s keep, together with reserving info and requests for evaluations.

Reserving.com Pulse App

Reserving.com companions who’ve an Extranet account can log into Pulse, Reserving.com’s cell app. All modifications within the app can be mirrored in your Extranet account and vice versa. The key features of the app may be divided into 5 classes:

Itemizing exercise

By way of the Pulse app, resort managers and property house owners have the comfort of activating real-time notifications. This ensures instant updates on important itemizing actions, together with new bookings, cancellations, visitor queries, and evaluations. This characteristic eliminates the necessity for steady logins to the Reserving.com Extranet to supervise property listings.

Reserving calendar

The reserving calendar, an important element of your administrative instruments, is quickly accessible on the Pulse app. Throughout the ‘Bookings’ part, customers can view reservation particulars, entry visitor info, and observe pricing traits. Moreover, it gives a fast overview of visitor arrivals for any chosen date.


The Reserving.com calendar not solely shows present reservations but additionally showcases open slots. This characteristic gives insights into prevailing room charges and cases of no-shows. Ought to there be a sudden emptiness or a reserving from one other platform, the app permits for swift changes to availability.

Message centre

Addressing visitor inquiries is a major facet of resort administration. The Pulse app’s stay chat performance facilitates real-time interactions between friends and hosts, streamlining the decision-making course of for potential friends. For ceaselessly requested questions, the app permits customers to view automated responses, although the setup is managed by means of the Extranet.

Visitor evaluations

Responding to visitor suggestions is essential, and at occasions, may be demanding, particularly when balancing different guest-related duties. The Pulse app simplifies this by enabling hoteliers to deal with visitor evaluations effectively, making certain well timed and applicable responses.

Logging in to your Reserving.com extranet

Easy methods to change charges within the Reserving.com extranet

Adjusting your charges is easy. Navigate to your property, head to the “Charges & Availability” tab, and make the required modifications. When you’re utilizing an built-in system like SiteMinder, it’s higher to alter your charges from the SiteMinder software program to keep away from discrepancies and obtain fee parity for this itemizing throughout a number of OTAs.

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